When I am planning for an intimidate function or large corporate affair I evaluate my choices on, “the level of satisfaction I have had as a consumer” in the best interest of my clients.  An essential component to a business making performance strides in their respective industry, is “Customer Service”.  This practice has been a three part provision of services before, during and after a purchase. Customer Service for me does not seem to be the same since my early experiences as a young girl accompanying my parents or grandparents while shopping at the old downtown Detroit Hudson’s multi-leveled store. 

As both a consumer and business owner this is important to both my clients and I. This blog will highlight event industry places, locations, businesses and individuals who deliver “tea-rrific customer service”.   The criteria I will utilize to review these stellar picks will be comprised of reliable, responsive, reassuring, empathetic, and doing the right thing.  In short, my picks will know “they are the company”!

Tee Thompson’s pick for this week event planning vendors is a floral chain.  However, this pick has exemplary services unlike its other locations or competitors. This store caters to you and your budget whether you have a budget like Oprah for a gorgeous gala or a last minute crisis for a wedding. This pick can help you with your floral needs with their superb customer service, creativity and artistry. This store is lead under the leadership of the store manager, Ruth Kaufman who is extremely knowledgeable, resourceful, inventive and available to the consumers needs.  Unlike most chains that keep reproducing the same arrangements and/or catalog shopping experience over and over again.  This is not the case here at this locale.  They are light years ahead of customer satisfaction beyond the chain store business model.  They offer the best in sales, customized floral arrangements, talented designers (Diana & Candy), and devoted staff (Claudia).    Please check them out this holiday season and share your thoughts!

Thrifty Florist

50992 Van Dyke Avenue,

Shelby Township, Michigan, 48317

586.726.9570